How long does it takes to setup my hosting account ?

Usually, account is setup within 24 hours or less


Why are your prices expensive compare to other hosting company ?

Because we do not oversell our server. Each of our servers limited only to a small number of clients, that's why our prices are premium, to cover servers charges


What Control Panel do you use ?

We use Plesk Control Panel. For more info visit http://www.swsoft.com/en/products/plesk/


How do I access the control panel (Plesk) ?

Type in your browser address bar http://yourdomainname:8443


How to access my Webmail?

visit http://webmail.yourdomainname.com then enter your e-mail address as email@yourdomainname.com and your password


What is your POP3 Server?

it is mail.yourdomainname.com


I can't modify my DNS to change hosts or e-mail forwarding in your Domain Control Panel ?

If you're using Liandra Tech Name Server, you must use Plesk Control panel to modify your hosts


Do I have full control of my Domain ?

Yes, you have full control of your domain through our Domain Control Panel, you can even change domain Lock Status and transfer your domain anytime


How do I renew my domain name ?

Login to your domain control panel, under the Expiration Date field you will find option to Add Years, click the continue button next to it


How do I access your Domain Control Panel ?

You can access it from our front page or go to http://www.liandra.net/DMLogIn.php


Do you have any SMTP server I can use ?

Yes, you need to authenticate yourself first before using it, and we only support SSL connection for SMTP.
Server name : mail.liandra.net
Encryption Type : SSL
Auth Method : Plain or CRAM-MD5
Login Information : Your e-mail address and Password
Port : 465



Where do I upload my html, images, or scripts files ?

Upload all your web pages files to folder httpdocs using FTP


How do I access my webalizer statistics ?

For web traffic goto http://www.yourdomain.com/webstat or http://www.yourdomain.com/ftpstat for FTP stats


Where is my document root located ?

/var/www/vhosts/yourdomain.com/httpdocs/


I can't access PHPMyadmin / Database Management from control panel !

Please disabled your pop up blocker, since PHPMyadmin will pop up in new window